Privacy Policy

Privacy Policy

Introduction

Welcome to https://tesla-thermal-management-check.collision-talk.com (hereinafter referred to as “Tesla Thermal Management Check,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, handling, and disclosure of personal information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s Connecticut Transparency and Accountabilty of Data Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

  • You create an account and use our applications or services as an authorized user.
  • You visit our website, whether through browsing or registered accounts.
  • We communicate with you via email, phone calls, texts (SMS), or other messaging platforms for promotional, transactional, or service-related purposes.

Personal Data Collection

We collect various types of personal information from and about our users, as detailed below:

  • Account Information: This includes usernames, passwords, email addresses, and any registration details you provide during account creation.
  • Payment Information: We process data related to your payment methods, such as credit/debit card numbers, billing addresses, and transaction histories, when you make purchases or subscribe to our services.
  • Financial Information: We may collect financial records or bank account details for subscription fees, donations, or other monetary transactions.
  • Purchase Information: Details of products or services bought from us, including quantities, prices, and purchase dates.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and mobile network information.
  • Location Data: Information about your physical location when you interact with our applications or websites, usually obtained through GPS services.
  • Feedback: Reviews, ratings, comments, and suggestions you provide to improve our products and services.
  • Social Media Information: Personal data shared by users when they log in or interact with our social media integrations.
  • Product Information: Details about the products you view, search for, or purchase on our platform.

We collect this data through direct user input, tracking technologies (like cookies and similar technologies), and third-party service providers who assist us in providing and improving our services.

Cookies and Similar Technologies

We use cookies and other similar technologies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These are essential for the basic functionality of our website, such as enabling login sessions and ensuring secure connections.
  • Preference Cookies: Used to remember user preferences and settings, like language selection or display settings.
  • Analytics Cookies: These cookies help us understand how users interact with our site, providing insights into performance and areas for improvement.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of non-essential cookies are set on their devices.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific retention periods vary based on the type of data and the purposes for collection:

  • Account information and transaction records may be retained indefinitely to manage user accounts and comply with legal obligations.
  • Financial and payment data is typically kept for a period of 7 years due to tax and accounting requirements.
  • Marketing and communications data are usually deleted after 24 months, unless you have consented to continue receiving marketing material.
  • Once the retention period expires or when data is no longer needed for the original purpose, we securely delete or anonymize the information.

Security Measures

We implement robust security measures to safeguard your personal data:

  • Employing industry-standard encryption protocols to secure data during transmission and storage.
  • Utilizing secure third-party payment processors for transaction-related data handling.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.
  • Restricting access to your information only to authorized personnel who require it to perform their duties.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If you believe we have collected such data by mistake, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Asking us to delete your data, provided it does not conflict with legal obligations or our legitimate business interests.
  • Restriction: Limiting the use of your personal data under certain circumstances.
  • Data Portability: Receiving a copy of your data in a structured, commonly used format and transferring it to another controller.
  • Object/Withdrawal of Consent: Objecting to the processing of your data or withdrawing consent where we rely on it as a legal basis.
  • Non-Discrimination: The right to be free from discrimination based on certain activities exercising your privacy rights.

To exercise these rights, please contact our Data Privacy Officer using the details provided in the “Contact Information” section below. We will respond to your requests within a reasonable timeframe and in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page, and the updated policy will take effect upon publication. We encourage you to review this page periodically for the latest information.

Contact Information

For any questions related to privacy, data protection, or this Privacy Policy, please contact us:

  • Email: [email protected]
  • Postal Address: Tesla Thermal Management Check, 123 Main Street, City, Country – ZIP Code

We value your trust in our company and are committed to protecting your privacy throughout your interaction with us.